Use of coaching techniques of overcoming resistance and establishing feedback in the training of the future manager

Abstract

The purpose of the article is to find out the possibilities of using coaching techniques for overcoming resistance and establishing feedback in the projections of training a future manager at a higher education institution and the prospects for using such tools in his further professional activities. The relevance and practical significance of the raised problem is determined by the fact that the complex processes of reforming the education system and the socio-economic sphere of Ukraine are accompanied by different attitudes of people to the necessity for changes and the introduction of innovations. During such conditions, coaching techniques enable a person to become more open to the new, to awaken interest in the unknown, to mobilize resources for self-improvement. Based on the analysis  of foreign and domestic literature, coaching techniques adapted to the tasks of training a future manager of a higher education institution of Ukraine are offered: "Utilization of resistance" (allows find out the problem-challenge and together with the client look for ways to solve it; "Projection analysis" (presupposes changing and adjusting body posture, gestures, facial expressions, voice to establish a dialogue and understanding); "Kiosk of the deep goal" (allows to overcome resistance associated with the person's subconscious feelings); "Procrastination (allows to reject emotions and look for constructive ways of progressing towards the goal); "Time pie" (time management technique, designed to analyze and correct for time use strategy).The ideological background and possibilities of practical application of coaching tools for establishing feedback in the process of training future managers and specialists of other fields of knowledge are analyzed. Emphasis is placed on universal and unique methods, methods of adjustment and reinforcement of feedback, described in the work "Tales for Coaching" by the British psychologist-writer Margaret Parkin in the book "Effective Coaching" by the British psychologist Myles Downey.